SHIPPING & RETURNS
CLEAR FROM THE START.
SHIPPING
Shipping rates and delivery estimates show up at checkout based on your cart and address. U.S. orders of $75 or more ship free standard shipping only, express excluded.
Processing happens before your order ships and can vary by product or fulfillment method. Once it ships, you'll get tracking by email. Orders fulfilled by more than one partner may arrive in separate packages.
SHIPPING DELAYS
If we can't ship within the stated timeframe, we'll reach out with an updated date. You can wait it out or cancel the unshipped order for a full refund.
Carrier delays happen weather, holidays, high volume, things outside our control. If tracking hasn't moved or your order hasn't shown up within the estimated window, email inquiries@bluecollarstandard.us with your order number.
INTERNATIONAL ORDERS
International orders of $150 USD or more ship free standard shipping only, express excluded.
Duties, import taxes, and brokerage fees are the customer's responsibility and vary by destination. Some are collected at checkout; others by the carrier or customs on arrival.
ORDER CHANGES & CANCELLATIONS
Entered the wrong address, or need something changed? Email inquiries@bluecollarstandard.us as soon as possible.
We'll make every reasonable effort to help, but changes and cancellations can't be guaranteed once production or fulfillment has started.
30-DAY RETURNS
Return requests are accepted within 30 days of delivery.
Items have to come back unworn, unwashed, unused, and in original condition, with original tags attached. Anything short of that may not qualify for a refund.
NON-RETURNABLE ITEMS
Custom orders, personalized products, and final-sale items aren't eligible for return unless they arrive damaged, defective, or incorrect.
RETURN SHIPPING
Returning something over size, fit, color, or preference? Return shipping is on you.
Blue Collar Standard covers return shipping when an item arrives damaged, defective, or incorrect.
If we provide a return label for a size, fit, color, or preference-based return, the label cost may be deducted from your approved refund.
ORIGINAL SHIPPING CHARGES
Original shipping charges are nonrefundable unless the return results from an error by Blue Collar Standard or one of our fulfillment partners.
If your order qualified for free shipping, the outbound shipping cost is never deducted from your merchandise refund.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Email inquiries@bluecollarstandard.us with your order number and clear photos of the item and packaging. Once we verify it, we'll send return or replacement instructions and cover the shipping.
START A RETURN
Email inquiries@bluecollarstandard.us with your order number, the item you're returning, and the reason. Hold onto the item until you receive instructions returns sent without authorization may not be accepted.
REFUNDS
Once your return is received and inspected, we'll let you know whether it's approved. Approved refunds go back to the original payment method. Processing time after that depends on your bank or payment provider.